Production incident support
Urgent NAV & Business Central Recovery
When a production issue disrupts ordering, warehousing, delivery or finance, LeXurey provides focused recovery support for Microsoft Dynamics NAV and Business Central.
Focused on the disrupted operation
Enhancements and larger changes are scoped separately after service is stabilised.
Recovery scope
Production issues across the ERP operation
Sales and order interruptions
Service-tier, job-queue and application issues
API and third-party integration failures
Permissions, reports and operational defects
Incident validation, documentation and handover
Direct support or specialist escalation
We work either directly with the customer or as a specialist escalation resource alongside the incumbent Microsoft partner.
Stabilise first, scope change separately
Enhancements and larger changes are scoped separately after service is stabilised.
Anonymised engagement
Urgent POD recovery
Specialist incident support restored a business-critical proof-of-delivery workflow in a live Dynamics NAV environment while keeping an unrelated mobility issue outside the urgent scope.
Read the confidential engagementNeed focused recovery support?
Tell LeXurey which production workflow is disrupted and what the operation needs to restore.